FAQs

  • When you register, we require the student’s full name, date of birth, emergency contact details, address, any relevant medical conditions, and permission to be filmed or photographed. This information helps us ensure safety and deliver personalised instruction.

  • Booking a trial class is easy! Simply create an account on our class manager portal, choose your desired class, and complete payment. Once booked, you’ll be able to experience our studio and meet your instructor.

  • Yes! We encourage students to explore different styles, and we offer discounts for students who enroll in multiple classes. Each additional class needs to be registered individually through the class manager portal.

  • Tuition fees are billed termly and are due within two weeks of the start of each term. You may also choose to pay in two installments with prior approval. Payment can be made via bank transfer, and autopay is available for added convenience.

  • Dance Dimension does not offer refunds for missed classes, as fees remain payable regardless of attendance. In cases of class cancellations by Dance Dimension, we will reschedule the class whenever possible.

  • If you need to withdraw from a class, please provide written notice via email at least half a term in advance. This ensures your space is open for other students and prevents billing for the next term.

  • Yes, we offer private lessons, which can be booked at least 48 hours in advance. Payment is required prior to the lesson, and cancellations must be made 48 hours in advance for rescheduling.

  • Of course! We respect all students' preferences. When registering, you’ll be able to indicate whether you give permission for photography or video. This setting can be changed at any time by notifying us.